Communication Part 2: Handling Complaints
Schubbs Dental Clinic Ikeja 11A Isaac John, GRA, IkejaTopic: Communication Part 2: Handling Complaints Venue: 11A Isaac John, GRA, Ikeja, Lagos Date: Friday, 02th November, 2019 Time: Morning Session: 0900 - 1200hrs Afternoon Session: 1630 - 1930hrs Course Fees: 5,000 (Regular) | 7,000 (Late) CPD: 2 points Tutor: Ms. Kemi Bakare Capacity: 30 Demographic: All staff (both clinical and non clinical staff) Aim: To efficiently handle complaints. Objectives: [...]